Choose a country

Latin America
North America
West Asia and Middle East

Contact details

Find country

Privacy policy

Marie Stopes International values and respects the trust you put in us when you choose to share your private information. Read this Privacy Policy to find out more about how we keep your information safe and private.

What information do we collect?

Depending on what information you choose to share or what information we are legally required to collect, we may collect the following:

  • Name - title, forename and surname
  • Email address
  • Postal address
  • Phone number, either landline, mobile number or both
  • Bank details
  • Date of birth
  • Tax status – this is part of your gift aid declaration
  • IP address, browser type and information about the page you last visited.

Where do we collect your information from?

We collect information about you in the following ways:

  • When you give it to us directly

You may give us your information when you visit our website, in order to subscribe to our newsletter, make a donation, leave a legacy or simply communicate with us. Sometimes when you support us, your information is collected by a third party who processes your donation, but we are responsible for your information at all times.

  • When you give it to us indirectly

Your information will be shared with us by independent fundraising sites like JustGiving when you make a donation to us through their site and you consent to your information being shared with us. You should check their privacy policy when you provide your information to understand fully how they will process your information.

We do not buy information about individuals from companies that sell such details.

Why do we collect your information?

We need this information to be able to:

  • Administer your donation (including processing your gift aid declaration if applicable).
  • Ensure we know if and how you prefer to be contacted.
  • Ensure we know what you are interested in hearing about.
  • Keep a record of your relationship with us

How do we keep your information safe?

Any information we hold about you is kept secure through appropriate technical controls and systems. The information you choose to share with us through our website is also encrypted.

We ensure your information is only accessible to trained staff and contractors responsible for looking after it. Your information will only ever be read or used on encrypted hardware and reliable software.

Who sees your information?

Select Marie Stopes team members will have access to your information to carry out their job, such as team members who maintain our mailing database.

We may also engage with external organisations to process information on our behalf such as the Charities Aid Foundation. We will always ensure that our contract with them sets out our expectations and requirements as to how they should handle your information.

We may need to transfer your information to organisations located outside the UK. If we do, we will ensure that information is protected to a level which meets our standards.

We may have to disclose your details, where required by law, to the police, regulatory bodies or legal advisors.

We will never sell your information to third parties.

How long do we keep your information?

Your information will be kept as long as it is necessary for the purpose it was collected for, or longer, if required or authorised by law.

Your rights and control over your information

Information we collect and use about you is always within your control. This means that you have rights over this information. You can request the following:

  • Access to the information we hold about you.
  • Your information to be amended or updated.
  • Your information to be deleted or deactivated

If you would like to find out more about your rights, make a request or a complaint, please contact supportercare@mariestopes.org.

Cookies

Our website makes use of cookies, which are small digital files that are stored in your web browser. They enable us to track your return visits to our website and make using our website more enjoyable for you.

Please see our Cookie Policy for more information.

Changes to this policy

We will keep this policy under regular review and will publish any updates on this page. This Privacy Policy was last updated on 27 November 2017.