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Privacy Policy

Marie Stopes International values and respects the trust you put in us when you choose to share your private information. Read this Privacy Policy to find out more about how we keep your information safe and private.

About this Privacy Policy

This privacy policy, also sometimes referred to as a privacy notice, is intended for anyone using the mariestopes.org website and anyone who chooses to support us through subscribing to our email updates and or donating to Marie Stopes International’s life-saving work. If you are a client of Marie Stopes in the UK, please refer to mariestopes.org.uk as this privacy policy may not apply to you.

This policy tells you about the information we, Marie Stopes International, collect and hold about you. It explains what we do with the information, how we will look after it and who we might share it with.

Our responsibilities

Marie Stopes International is the data controller under this policy. It means that if this policy applies to your information, it is our responsibility to protect it. 

What information do we collect?

Depending on what information you choose to share or what information we are legally required or authorised to collect, we may collect the following:

  • Name - title, forename and surname
  • Email address
  • Postal address
  • Phone number, either landline, mobile number or both
  • Bank details
  • Date of birth
  • Tax status – this is part of your gift aid declaration
  • IP address, browser type and information about the page you last visited.

Where do we collect your information from?

We collect information about you in the following ways:

  • When you give it to us directly

You may give us your information when you visit our website, in order to subscribe to our newsletter, make a donation, leave a legacy or simply communicate with us. Sometimes when you support us, your information is collected by a third party who processes your donation, but we are responsible for your information at all times.

  • When you give it to us indirectly

Your information will be shared with us by independent fundraising sites like JustGiving when you make a donation to us through their site and you consent to your information being shared with us. You should check their privacy policy when you provide your information to understand how they will use your information.

We do not buy information about individuals from companies that sell such details.

Why do we collect your information?

  • If you have made a donation to Marie Stopes International, we need this information to be able to process your donation (including your gift aid declaration if applicable).
  • If you have opted in to receiving our email updates, we need this information to be able to send them to you.

How do we keep your information safe?

Any information we hold about you is kept secure through appropriate technical controls and systems. Our website is hosted by secure servers located within the European Economic Area. The information you choose to share with us through our website is also encrypted.

We ensure your information is only accessible to trained staff and contractors responsible for looking after it. Your information will only ever be read or used on encrypted hardware and reliable software.

Who sees your information?

Select Marie Stopes team members will have access to your information to carry out their job, such as team members who maintain our mailing database.

We may also engage with external organisations to process information on our behalf such as the Charities Aid Foundation. We will always ensure that our contract with them sets out our expectations and requirements as to how they should handle your information.

We may need to transfer your information to organisations located outside the UK. If we do, we will ensure that information is protected to a level which meets our standards.

We may have to disclose your details, where required by law, to the police, regulatory bodies or legal advisors.

We will never sell your information to third parties.

How long do we keep your information?

We will never keep information for longer than is necessary. If you have donated to Marie Stopes International, we will keep your information for 6 years from the date of your last donation. If you have subscribed to our email updates, we will regularly check in with you to ensure you are still happy to receive our updates and you can withdraw your consent to receiving them at any time by clicking on the unsubscribe link provided.

Your information may be kept for longer if required by law.

Your rights and control over your information

Information we collect and use about you is always within your control. This means that you have rights over this information and you may be able to request the following:

  • Information about how we handle your information
  • Access to the information we hold about you
  • Your information to be amended or updated
  • To object to the use of your information
  • To restrict the ways in which we use your information
  • That we provide your information in a portable format
  • Your information to be deleted or deactivated

You can withdraw your consent to receiving updates at any time by clicking on the unsubscribe link at the bottom of our emails. Please note that if you choose to unsubscribe and you have made a donation to us in the last 6 years or make a donation to us in the future, we may keep your information for that purpose.

You have a right to submit a complaint to the Information Commissioner’s Office in the UK.

If you would like to find out more about your rights, make a request or a complaint, please contact info@mariestopes.org.

Cookies

Our website makes use of cookies, which are small digital files that are stored in your web browser. They enable us to track your return visits to our website and make using our website more enjoyable for you.

Please see our Cookie Policy for more information.

How to contact us

If you have any questions about our privacy policy, you can contact us by email at info@mariestopes.org or by post:

Marie Stopes International
1 Conway street
Fitzroy Square
W1T 6LP

Changes to this policy

We will keep this policy under regular review and will publish any updates on this page. This Privacy Policy was last updated on 11 May 2018.